accounts receivable clerk

About the Role

RAZ Design Inc. is looking for a detail-oriented Accounts Receivable Clerk to join our Finance team. In this role, you will manage the full-cycle accounts receivable process ? from creating and issuing customer invoices through cash application, collections, and account reconciliation ? while supporting month-end close and coordinating export documentation for our US and international shipments.

This is a great opportunity for an organized, self-motivated accounting professional who thrives on accuracy and cross-functional collaboration. The role is contract for 6 months to start with an opportunity for permanent placement.

*Key Responsibilities*

• Create and issue customer invoices in SAP, applying the correct payment terms based on shipment type and shipping terms (Air/Ocean).
• Validate billing against order, delivery, and shipment data; resolve or escalate discrepancies as needed.
• Process customer payments (cheque and electronic), apply remittances, and manage credit memos and discrepancies.
• Prepare and analyze A/R aging reports in CAD and USD; support bad debt assessment and reporting.
• Review customer Statements of Account and make credit-based decisions to release or hold orders in SAP.
• Conduct collections follow-up and communicate with customers regarding overdue balances.
• Prepare and send monthly customer statements.
• Perform account reconciliations (customer accounts, credit cards, shipped goods) and resolve variances, including following up on missing documentation at month-end.
• Post and review transactions in SAP, ensuring alignment between sub-ledgers and GL accounts.
• Assist the Senior Accountant and VP Finance with month-end and year-end closing processes.
• Conduct the annual US FedEx shipping cost analysis and update rate structures in SAP.
• Coordinate US and international shipments (Air, LCL, LTL, FCL, tradeshows) and liaise with freight forwarders to resolve issues and ensure timely delivery.
• Prepare and verify export documentation, including proforma invoices, packing slips, AWBs, manifests, CERs, and TIB entries, and track TIB entries throughout the year.
• Track Return Authorization crossings and provide required documentation weekly.
• Support compliance documentation and internal procedures (e.g., Vendor Sign-Up Forms, RA Log updates).
• Support user acceptance testing for system projects (e.g., Authorize.net, ShipStation).
• Participate in daily KPI/operations meetings and collaborate with Customer Service, Logistics, and Finance teams.
• Provide cross-functional backup support for Accounts Payable tasks as required.

Qualifications & Competencies*

• Minimum 2 years of experience in accounting or a related role; accounts receivable and collections experience preferred.
• Diploma in Accounting or a related discipline.
• Excellent verbal and written communication skills.
• Highly self-motivated with a collaborative, team-oriented approach.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and Adobe Acrobat.
• Experience with ERP accounting systems; SAP Business 1 is an asset.
• Experience with export or shipping documentation is an asset.
• English proficiency is a must.

Pay: $54,000.00-$60,000.00 per year

Benefits:

• Casual dress
• On-site parking

Work

Location

In person