Case Intake Coordinator III

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Case Intake Coordinator III based in Brazil.

This role is an opportunity to become an important first point of contact for prospective clients and help ensure new cases begin on the right foundation. You’ll manage incoming inquiries, support intake and onboarding activities, and make sure information is accurately captured and documented. The position combines customer service, administrative coordination, quality assurance, and cross-functional collaboration.

You’ll communicate with clients through phone and email while keeping internal records complete, organized, and up to date. Success in the role requires reliability, professionalism, strong attention to detail, and the ability to manage multiple priorities in a fast-paced environment. You’ll work remotely as part of a supportive, international team with opportunities for long-term professional growth.