Client Solutions Specialist (Spanish)

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Client Solutions Specialist (Spanish) based in United States .

The Client Solutions Specialist will be a key point of contact for patients and stakeholders, delivering compassionate, responsive, and reliable support within a mission-driven healthcare technology environment. In this role, you will help individuals navigate their care journey by answering questions, resolving concerns, and ensuring they feel heard, informed, and confident about their next steps.

You will communicate with patients in both Spanish and English, collaborating closely with clinical colleagues and internal teams to provide a seamless support experience. Beyond resolving individual inquiries, you will identify recurring challenges and contribute to improvements in workflows, documentation, and support resources.

This opportunity is ideal for a customer-focused professional who combines empathy, strong communication, and practical problem-solving skills. The position is fully remote across Canada, with a consistent weekday schedule and opportunities to contribute to more accessible and inclusive healthcare.