Clinical Applications Support Specialist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Clinical Applications Support Specialist based in the United States.

This fully remote role provides frontline technical support for clinical and healthcare software used by healthcare professionals.

You will work directly with clinicians, hospital IT teams, and clinical application users to investigate and resolve application issues.

The role combines technical troubleshooting with a strong understanding of clinical workflows and patient-care environments.

You’ll own customer cases from initial investigation through resolution, while coordinating escalations with specialized technical teams when needed.

Your work will span application functionality, configuration, integrations, connectivity, and clinical data workflows.

You’ll also contribute to documentation, knowledge sharing, customer education, and collaboration across Product, Engineering, and Implementation teams.

This is an opportunity to play a key role in delivering reliable technology that supports clinical teams and healthcare outcomes.