Collections Specialist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Collections Specialist based in Canada.

We are seeking a detail-oriented and customer-focused Collections Specialist to support accounts receivable management and maintain healthy cash flow within a fully remote environment. In this role, you will take ownership of overdue customer accounts, proactively follow up on outstanding payments, and help resolve billing issues that may delay collections.

You will work closely with customers and internal accounting and operations teams to streamline payment processes and ensure accurate documentation. The position offers considerable autonomy, encouraging independent thinking, practical problem-solving, and personalized customer interactions rather than scripted communication.

You will join a collaborative, supportive team that values trust, accountability, and high-quality work. This is an excellent opportunity for someone looking to develop their expertise in collections and finance while contributing to an international technology business with a strong social mission.