Complex Claim Specialist, Excess & Surplus

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Complex Claim Specialist, Excess & Surplus based in United States.

The Complex Claim Specialist will manage complex commercial general liability claims across both litigated and non-litigated matters within the Excess & Surplus insurance space. This role requires strong technical claims expertise, sophisticated coverage analysis, and the ability to identify and evaluate risk transfer opportunities.

You will oversee investigations, experts, legal counsel, negotiations, reserving, and resolution strategies to achieve strong overall outcomes. The position combines independent claim ownership with frequent interaction across internal and external stakeholders. Success requires sound judgment, strong negotiation skills, and the ability to communicate complex exposures clearly and effectively.

The role reports to senior claims leadership and may involve periodic travel for mediations, trials, and related meetings.