Customer Success (CS) | Gestão de Clientes e Projetos

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Success (CS) | Gestão de Clientes e Projetos based in Brazil.

As a Customer Success Specialist, you will play a key role in building strong client relationships and ensuring the successful delivery of marketing and sales projects within the construction industry. You will manage the customer journey from onboarding through ongoing engagement, ensuring clear communication, well-organized workflows, and consistent delivery against expectations.

Working closely with clients and internal teams, you will coordinate priorities, monitor deadlines, and proactively resolve challenges. You will also use customer feedback and performance indicators to identify opportunities to improve satisfaction, strengthen retention, and support long-term account growth.

This fully remote opportunity is ideal for someone who combines excellent organizational skills with a proactive, customer-focused mindset. You will have the autonomy to manage multiple accounts while contributing to better processes and lasting client partnerships.