Customer Success Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Success Manager based in United Kingdom.

Join a fast-growing, venture-backed technology environment transforming how revenue operations and sales teams manage customer activity, pipelines, and forecasts. As a Customer Success Manager, you will own relationships with key accounts, helping customers unlock value, improve product adoption, and achieve measurable business outcomes.

You will play a pivotal role in driving customer retention, renewals, and account expansion. As one of the early hires in the Customer Success function, you will have the opportunity to build processes and shape the team's strategy from the ground up. Working closely with founders and cross-functional teams, you will combine technical expertise, commercial ownership, and customer advocacy.

This is an opportunity to make a direct impact while building relationships with leading RevOps and go-to-market professionals across Europe and beyond.