Customer Support Agent

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Support Agent based in Brazil.

We are looking for a customer-focused and proactive professional to deliver exceptional support in a fast-paced, international social gaming environment. In this role, you will serve as a key point of contact for players, handling inquiries and resolving issues across email, live chat, and social media.

You will take ownership of complex cases, support high-value customers, and ensure service standards and operational processes are consistently met. Working closely with a collaborative, high-performing team, you will contribute to improving customer satisfaction, player loyalty, and overall service quality.

This position offers the opportunity to develop your operational expertise, share knowledge with colleagues, and help shape better customer experiences. If you thrive in a dynamic environment that values accountability, initiative, and continuous improvement, this is an opportunity to make a meaningful impact while growing your career.