Digital Business Analyst

Job Description

• Gather, analyse, and document business and functional requirements, and translate them into user stories, customer journey and requirement specifications.
• Assess business objectives, pain points, and dependencies, and support requirement prioritization and backlog refinement.
• Evaluate and prioritize change requests & new digital initiatives from business and digital workstreams.
• Collaborate with project sponsors, business & product owners, system owners, architects, and technical delivery squads to define practical and scalable digital solutions.
• Review technical documents to ensure alignment between business requirements and technical solutioning.
• Define test strategy and test plans and coordinate testing execution/ UAT triage with technical, internal & external business stakeholders, and vendor to ensure a quality delivery.
• Provide business analysis support across the full project lifecycle, and facilitate system integration testing (SIT), user acceptance testing (UAT), deployment support, and post-implementation evaluation with business and technical stakeholders.
• Maintain traceable project artefacts, including requirement documents, functional and technical specifications, decision logs, meeting minutes, and action trackers.
• Support team goals by taking on related duties and projects as business needs require.

Qualifications

• Bachelor’s degree, preferable in Computer Science, Information Systems, or related fields.
• Minimal 5 years of experience in insurance or finance industry.
• Proven record in agile project (such as Scrum/ Kanban/ SAFe).
• Strong communication and stakeholder management skills.
• Good command of written and spoken English and Chinese.
• Preferable with prior experience in adopting or using Gen AI tools.