Director, Enterprise and Data Center Field Services

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director, Enterprise and Data Center Field Services based in Canada .

The Director will lead a large, geographically dispersed field services organization across the US and Canada.

This senior leadership role owns operational performance, financial results, customer satisfaction, and delivery excellence.

You will oversee services spanning enterprise infrastructure, data centers, networking, servers, storage, and advanced field engineering.

The position combines strategic leadership with hands-on oversight of service delivery, workforce planning, and critical escalations.

You will help evolve technical capabilities to meet changing customer needs, including AI infrastructure and emerging technologies.

Close collaboration with sales, client management, finance, workforce, vendor management, and operations teams will be essential.

The role offers significant influence over operational excellence, customer relationships, workforce development, and regional business growth.