Director of Business Process Excellence

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director of Business Process Excellence based in the United States.

This role is a strategic and hands-on opportunity to transform how work moves across a growing, technology-enabled organization. Reporting to the Chief Strategy Officer, you will shape enterprise process architecture, standards, and governance while personally leading high-impact improvement initiatives.

You will work across Go-To-Market, Operations, Field Services, Product, and Technology to uncover friction, eliminate rework, and improve cost, speed, and service quality. The position combines systems thinking, data-driven analysis, process engineering, and executive-level influence without direct line authority.

You will redesign complex value streams, translate optimized workflows into business and technology requirements, and help teams adopt sustainable continuous-improvement practices. Your work will support global operations, platform migrations, regional expansion, and scalable operating models.

This is an ideal opportunity for an experienced process excellence leader who enjoys both strategic problem-solving and detailed execution in a fast-changing environment.