Engineer, Platform Tooling

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Engineer, Platform Tooling based in the United States.

The Engineer, Platform Tooling supports the reliability and day-to-day operation of managed services monitoring platforms.

You’ll troubleshoot monitoring issues, manage service tickets, and maintain solutions used by both internal teams and clients.

The role combines platform administration, systems monitoring, networking knowledge, incident management, and technical documentation.

You’ll work closely with engineering teams, management, clients, and technology vendors to resolve production issues efficiently and within established service levels.

The position also provides opportunities to test new functionality, improve monitoring processes, and contribute to technical best practices.

You’ll work in a fast-paced, multi-vendor environment where prioritization, clear communication, and calm problem-solving are essential.

This is a remote opportunity within the Continental United States, with limited travel and participation in a rotating on-call schedule.