English Customer Service Agent

Customer Service Representative

Company: Care Management Service Job Type: Full-Time Work

Location

Cairo, Egypt Work Model: On-site

Job Summary

We are looking for a highly motivated Customer Service Representative to join our team. The ideal candidate should have excellent English communication skills and be confident in handling customer inquiries professionally and efficiently.

Responsibilities

• Handle customer inquiries through calls and provide accurate information.
• Resolve customer issues and complaints in a professional manner.
• Maintain a high level of customer satisfaction.
• Follow company policies, procedures, and quality standards.
• Document customer interactions and update relevant information accurately.
• Communicate clearly and professionally with customers.
• Achieve assigned performance and quality targets.

Requirements

• Very strong English communication skills are required.
• Excellent speaking and listening skills.
• Strong communication and interpersonal skills.
• Customer-oriented and problem-solving mindset.
• Ability to handle different customer personalities professionally.
• Good computer skills.
• Ability to work under pressure and meet targets.
• Fresh graduates are welcome to apply.
• Previous customer service experience is a plus.

What We’re Looking For

We are looking for candidates who can communicate in English fluently and confidently, with clear pronunciation and the ability to understand and respond to customers naturally.

English communication will be a key part of the selection process.

Benefits

• Competitive salary package.
• Paid training.
• Social and medical insurance.
• Career growth opportunities.
• Professional and supportive work environment.
• Performance-based incentives.

How to Apply

If you have strong English communication skills and are interested in joining our team, apply with your updated CV.