HVAC Tech Support

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an HVAC Tech Support based in the United States.

This is a fully remote opportunity for an experienced residential HVAC technician looking to transition from field service into a customer-focused technical support role.

You will use your hands-on HVAC knowledge to help homeowners troubleshoot equipment, answer technical questions, and find practical solutions by phone.

The role combines technical expertise with communication, problem-solving, and customer service in a fast-paced environment.

Rather than traveling between service calls, you will support customers from a dedicated home workspace while remaining available during scheduled hours.

You will have the opportunity to build on your field experience while developing your communication and remote support capabilities.

The position is suited to an approachable, articulate professional who enjoys helping people understand technical information clearly.

You will join a team focused on making HVAC purchasing and support easier while promoting efficient heating and cooling solutions.