Implementation Project Manager- Hypercare

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for an Implementation Project Manager – Hypercare based in the United States.

As an Implementation Project Manager – Hypercare, you will oversee the critical transition from software implementation to ongoing benefits administration.

You will ensure new client implementations move smoothly through go-live and post-launch support, maintaining high standards of service and operational excellence.

Working across multidisciplinary teams, you will coordinate timelines, manage stakeholder expectations, and ensure seamless knowledge transfer.

You will proactively identify risks, resolve challenges, and keep leadership informed of progress, milestones, and potential roadblocks.

By monitoring client health and gathering feedback, you will help strengthen implementation processes and improve the overall customer experience.

This remote opportunity is ideal for a proactive project management professional who thrives in a collaborative, technology-driven environment.

You will have the opportunity to make a measurable impact on client satisfaction while helping organizations deliver effective employee benefits experiences.