FPT Software

IT Business Analyst

  • LocationHanoi, Vietnam
  • Listed21/10/2026

About the job

JOB OVERVIEW

Business Analyst Department of FPT Software Hanoi is looking for new talents to reinforce our team with the challenging missions:

  • Provide the BA Service to many projects of FPT Software Hanoi,
  • Build a strong team at world-class level to provide consultant services to our customers of many business domains (Logistics, Healthcare, Finance and Banking, Retail and Commerce…) in America, Europe, APAC…

RESPONSIBILITIES

  • Analyze the requirements from customers’ material/transfer from senior BA in business view.
  • Document functional and business requirements documents: create wireframes, user stories, activity diagrams and use cases.
  • Communicate with customers to clarify business and support if there are any change requirements from customers.
  • Communicate with the development team to ensure correct requirement understanding during implementation.
  • Support development team to communicate with the customers regarding implementation QA/Issue.
  • Compose related documents, such as: Requirement Traceability, User Manual, UAT Training…

* FOR SENIOR LEVEL:

  • Define the requirement approach for each project.
  • Plan for the requirement phase at the beginning of the project.
  • Assign tasks and manage teams to make sure that the project runs smoothly
  • Conduct requirement elicitation workshop.
  • Analyze business flow and user requirements.
  • Document the client's business requirements in detail.
  • Participate in peer reviews and inspections of requirements documents.
  • Prepare training material for team members

REQUIREMENTS

  • Ability to research documents and analyze requirements.
  • Fluent in English/Japanese/Korean (both oral & written).
  • Have good skills at: Teamwork, Analysis, Design, Communication and Presentation.
  • Responsible, accurate and able to work under high pressure and to strict deadlines.
  • Be proactive, Self-Study abilities and Positive attitude at work.
  • Good command of Microsoft Office.
  • Proficiency in UML, Design and Modelling tools is an advantage.
  • Good Domain Knowledge (any of Logistics, Healthcare, Finance and Banking, Retail and Commerce…) is an advantage.

* FOR SENIOR LEVEL:

  • Have at least 3 years of BA experience in the IT industry.
  • Logical thinking and problem solving, ability to articulate and translate ideas and concepts into solid business requirements
  • Enthusiastic, responsible, willing to learn new technologies and ability to work under pressure, available to work at anytime
  • Experience in working on projects abroad is an advantage.

WHAT COMPANY OFFERS

  • Join BA Training course with a clear promotion path, lots of positions and promotion opportunities for employees.
  • Continuous development of hard and soft skills through work and professional training.
  • Attractive salary, performance based award.
  • Fully pay social insurance and give FPT health insurance package to employees
  • Company's labor policy completely pursuant to Vietnamese labor legislation plus other benefits offered by the company (Company trip, Holiday, etc.)
  • Young and dynamic working environment.
  • Exciting leisure: sport and art events (running club, badminton club, family day...)

Job details

Company
FPT Software
Posted
20 October 2026
Advert site
linkedin.com

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