Operational Resilience officer

Horário: Full-Time

Profile:

• Bachelor's degree in Management, Computer Science, Risk Management, Cybersecurity, or an equivalent technical field;
• Minimum of 3 years of proven experience in Risk Management, Business Continuity Management (BCM), and Operational Resilience within corporate environments;
• Hands-on experience personally developing, maintaining, and reviewing Business Continuity Plans (BCPs);
• Demonstrated experience leading and conducting Business Impact Analysis (BIA) campaigns, assessing critical activities and dependencies, and turning findings into actionable remediation plans;
• Solid technical expertise in Crisis Management frameworks, organizing and conducting BCP testing/exercises, managing escalation processes, handling real incident responses, and tracking remediation gaps;
• Experience designing and delivering BCM and crisis training programs, workshops, user guidance, and awareness initiatives covering physical loss, cybersecurity threats, and polycrises;
• Proven ability to produce structured governance documentation, including procedures, crisis management handbooks, recovery solution catalogs, directories, and remediation plans;
• Languages: Fluency in English, Spanish, and Portuguese environments.

Responsibilities:

• Conduct comprehensive Business Impact Analysis (BIA) campaigns to evaluate potential impacts of disruptions on critical functions;
• Develop, update, test, and validate detailed Business Continuity Plans (BCPs), outlining procedures and resources necessary for maintaining or restoring operations
• Design and deliver training programs and awareness initiatives to educate staff on crisis management protocols and enhance organizational response capabilities;
• Contribute to the creation and upkeep of all documentation related to the Operational Resilience Framework, including strategic handbooks, crisis contact directories, recovery solution catalogs, reports, and remediation plans;
• Oversee and maintain the Crisis Management process, facilitating the swift activation of recovery solutions (both internal and external) in response to disruptions or disasters;
• Coordinate and challenge cross-functional teams (Business, IT, Risk/Security, and External Providers) to drive continuous improvement in BCM and crisis processes.

We offer:

• Health insurance;
• Free online training through the Udemy platform;
• On-site and remote training at Olisipo's Learning Center;
• Free certifications (after passing the exam);
• Discounts at Olisipo Partners (in the areas of health and well-being, fitness, travel, among others);
• Free psychological consultations;
• Possibility of a salary advance, without commissions.

Regime de trabalho híbrido.