Operations Manager, Product Implementation

About Lyra Health Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships.

The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs.

Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.

About The Role We are seeking a strategic Operations Manager to join our Provider Core Ops Systems Implementation team. In this role, you will lead and scale our Systems Architecture team, driving the operational strategy and multi-system integrations that power Lyra’s provider network platform. You will serve as the bridge between business strategy and technical execution, partnering directly with Product, Engineering, Clinical, and Operations leaders to solve complex infrastructure challenges and ensure seamless, sustainable data flows across provider-facing systems.

Core Focus Areas Team Leadership: Lead, mentor, and empower a high-performing team of Systems Architecture leads and individual contributors.

Architectural Ownership: Independently own complex cross-system integrations and multi-tool data pipelines across Workday, Salesforce, and downstream platforms.

Cross-Functional Alignment: Translate Clinical and Operations strategy into actionable technical roadmaps while resolving cross-departmental bottlenecks.