Operations Specialist (Nov 16 Start Date)

Why TrueAccord?

TrueAccord, a wholly owned subsidiary of TrueML, is a category-defining company. We combine machine learning with a human-based approach to transform debt resolution and to get people on the path towards financial health. Every year, more than 70 million Americans have negative experiences dealing with debt. We are changing this by providing personalized digital experiences that guide lenders and consumers through this challenging financial process.

With a world-class leadership team, passionate team members, and proprietary predictive models trained on years worth of transactional data, TrueAccord is well-positioned to deliver on a huge opportunity: helping millions of consumers to regain and keep their financial footing while lowering the cost of doing business for creditors across many industries.

As a Specialty Handling Specialist, you will be the engine behind daily back-office operations at TrueAccord, driving efficiency, accuracy, and seamless process execution. In this 100% back-office role, you will own ticket queues, maintain client portals, review legal media, and process payments without any consumer phone queues, scripts, or direct consumer contact. We are hiring to strengthen our operational capabilities, solve complex discrepancies, and deliver exceptional support to both internal teams and external clients in a fast-paced environment.