Oracle Financial Production Support Analyst

Job Summary

We are seeking an experienced Oracle Financial Production Support Analyst to provide ongoing support, troubleshooting, and maintenance for Oracle E-Business Suite Financial modules. The ideal candidate will have strong functional knowledge of Oracle Financials and Supply Chain processes, along with hands-on SQL expertise for issue analysis, data validation, and production support activities.

Key Responsibilities

Provide production support for Oracle EBS Financial and Supply Chain modules.

Troubleshoot and resolve functional and data-related issues across Finance and Order-to-Cash processes.

Support business users by analyzing incidents, identifying root causes, and implementing solutions.

Perform data analysis, validation, and troubleshooting using SQL queries.

Work closely with Finance, Operations, Customer Service, and IT teams to ensure smooth system operations.

Monitor interfaces, transactions, and system integrations to ensure data accuracy and process continuity.

Coordinate with development teams for bug fixes, enhancements, and deployments.

Create and maintain support documentation, knowledge articles, and process guides.

Participate in system testing, validation, and release support activities.

Required Skills & Experience

5+ years of experience supporting Oracle E-Business Suite (EBS) applications in a production environment.

Strong functional expertise in:

Oracle Accounts Receivable (AR) Oracle Accounts Payable (AP) Oracle General Ledger (GL) Oracle Cost Management (Cost) Oracle Order Management (OM), including Pricing and Shipping Customer Management Supplier Management Strong SQL skills for ad-hoc reporting, troubleshooting, data validation, and issue resolution.

Experience analyzing and resolving production support tickets and user-reported issues.

Understanding of end-to-end Procure-to-Pay (P2P) and Order-to-Cash (O2C) business processes.

Strong communication and stakeholder management skills.

Preferred Qualifications

Experience with Oracle Projects Module.

Knowledge of Oracle Inventory and Supply Chain processes.

Experience working in manufacturing, distribution, or retail environments.

Exposure to system integrations and interface monitoring.

Required Candidate Profile

Must be local to Lynnwood, WA or able to work onsite 5 days per week.

Must be authorized to work in the U.S. without sponsorship.

Excellent analytical, problem-solving, and customer support skills.