Product Enablement Lead

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Product Enablement Lead based in the United States.

As a Product Enablement Lead, you will design and deliver engaging learning experiences that help clients and internal teams confidently adopt and master complex payment processing solutions.

You will oversee the entire product enablement lifecycle, from assessing training needs and developing curricula to facilitating hands-on learning and measuring performance outcomes.

Working across product, implementation, operations, fraud services, and client support teams, you will translate technical information into practical, scenario-based training.

You will play a key role in preparing clients and employees for product launches, system enhancements, and operational changes.

By shifting traditional training toward interactive exercises, simulations, and real-world troubleshooting, you will strengthen product adoption and operational readiness.

You will also establish scalable learning resources, improve knowledge sharing, and ensure training materials remain accurate, accessible, and up to date.

This role offers the opportunity to combine payments expertise, instructional design, and cross-functional collaboration to improve client experiences and operational excellence in a dynamic financial technology environment.