Destination Knot

Remote Travel Client Support Representative –Entry Level

  • LocationNew York, United States
  • Listed23/09/2026
  • SalaryUS$40–55k/yr
  • FieldCustomer support

About the job

Position Overview:

We are seeking dependable and service-oriented individuals to join our team as a Remote Client Support Representative – Travel. This position focuses on assisting clients with travel inquiries, supporting reservation coordination, and ensuring a smooth customer experience throughout the booking process.

This is an entry-level opportunity within the travel industry. No prior travel experience is required. Structured onboarding and ongoing training are provided.

Key

Responsibilities:

Respond to client inquiries regarding travel options, reservations, and itinerary details Assist with booking and confirming hotels, cruises, and vacation packages Review travel information for accuracy, including dates and traveler details Provide timely updates and professional communication before and after travel Maintain organized client records and documentation Deliver high-quality customer support in a fully remote environment

Qualifications:

Strong written and verbal communication skills Customer-focused mindset with attention to detail Comfortable navigating online systems and digital platforms Ability to manage tasks independently in a remote setting Previous customer service, hospitality, or administrative experience is helpful but not required

What We Offer:

Structured onboarding and step-by-step training Access to travel booking tools and supplier resources Flexible remote work environment Supportive and collaborative team structure

Ideal Candidate:

This role is well suited for individuals seeking remote customer service work, professionals transitioning into the travel industry, or candidates with hospitality or administrative backgrounds looking to expand into travel support.

Job details

Company
Destination Knot
Level
Junior
Work model
Remote
Posted
23 September 2026
Advert site
jobs.lever.co

Skills asked for

  • travel booking tools
  • online systems
  • digital platforms

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