Reputation Management Coordinator

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Reputation Management Coordinator based in the United States.

The Reputation Management Coordinator plays a key role in maintaining an exceptional guest experience and supporting efficient vacation rental operations. This position combines guest review management, customer concern coordination, and administrative oversight of property offboarding processes.

You will work closely with local market teams and internal stakeholders to ensure guest feedback is handled professionally and outstanding issues are resolved promptly. You will also oversee unit termination workflows, maintaining accurate records and ensuring smooth operational transitions.

The role is ideal for an organized, detail-oriented professional who enjoys coordinating multiple processes and improving service quality. Join a collaborative, hospitality-focused environment where your work directly contributes to guest satisfaction, operational consistency, and continuous improvement.