Senior Customer Experience Designer (UX & Creative)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Customer Experience Designer (UX & Creative) based in the United States.

The Senior Customer Experience Designer will combine strategic UX thinking with strong visual design expertise to create intuitive and engaging digital customer experiences.

You will translate complex program requirements and brand direction into polished consumer journeys, campaign creative, and production-ready digital experiences.

The role offers meaningful ownership across loyalty, rebate, promotion, and sweepstakes programs, from initial concept through execution.

You will collaborate closely with Product, Development, Sales, Account Management, and Delivery teams to balance customer needs, usability, technical constraints, and business objectives.

AI-enabled tools will be an important part of the creative workflow, supporting concept development, prototyping, production, and process improvements.

You will also contribute to reusable UX patterns, templates, design systems, and scalable workflows that extend beyond individual campaigns.

This is a fully remote, hands-on opportunity for a senior designer who enjoys combining strategy, creativity, execution, and cross-functional collaboration.