Senior Director, Client Success

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Director, Client Success based in United States.

This is a senior client leadership role focused on managing strategic and complex healthcare relationships.

You will oversee client performance, strengthen executive partnerships, and help protect long-term account value.

The role combines relationship management, financial and operational analysis, and strategic problem-solving.

You will lead recovery strategies for at-risk engagements and coordinate closely with operations and senior leadership.

The position also involves identifying opportunities to expand services and demonstrate measurable value through reporting.

You will serve as a trusted partner to executive stakeholders while mentoring Directors and Client Success Managers.

This is a fully remote opportunity suited to an experienced healthcare revenue cycle professional comfortable operating at an executive level.