Service Account Representative

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Service Account Representative based in United States .

As a Service Account Representative, you will play a key role in delivering exceptional customer service and ensuring the smooth coordination of service operations for assigned accounts. You will manage customer relationships, oversee service scheduling, and coordinate preventive maintenance activities to ensure timely and reliable service delivery.

Working closely with customers, technicians, subcontractors, and internal teams, you will help maintain account satisfaction while supporting operational efficiency and business growth. Your responsibilities will include monitoring service costs, coordinating invoicing, tracking contract renewals, and ensuring accurate account documentation.

You will also proactively communicate with customers to anticipate their needs, resolve issues, and strengthen long-term partnerships. This full-time opportunity offers a collaborative, customer-focused environment where accountability, teamwork, and professional development are highly valued.

It is an excellent fit for an organized, service-oriented professional who thrives in a fast-paced environment and enjoys managing multiple priorities.