Service Desk Analyst - German

Service Desk German Analyst

At Tata Consultancy Services (TCS) Uruguay , we are looking for a Service Desk German Analyst to join our team supporting one of our global customers. This role requires someone who thrives in dynamic environments and is comfortable working in a hybrid model.

Key Responsibilities

• Should be able to handle inbound / Outbound calls
• Serve as the first point of contact for customers seeking technical assistance
• Resolve IT Support Request and Issues
• Maintain Service Records
• Identify and suggest possible improvements on procedures

Technical Requirements & Expertise

• Really passionate about learning and technology.
• Customer-oriented and should have good customer handling skills.
• Excellent Verbal and Written communication skills in German and intermediate English.
• Flexible to Work in European Shifts

Other Considerations:

Tata Consultancy Services is an equal opportunity employer. Our commitment to diversity and inclusion drives us to provide equal opportunities to all candidates who meet our required knowledge and competency needs—regardless of socio-economic background, race, color, national origin, religion, sex, gender identity, age, marital status, disability, sexual orientation, or any other characteristic.

Applications will be evaluated in accordance with Law 19.691, Article 8.