Site Reliability Engineer - India

All roles at JumpCloud

® are Remote unless otherwise specified in the Job Description.

About JumpCloud JumpCloud

® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.

JumpCloud is Intelligent, Secure IT.

About the role:

We are seeking a Software Engineer 3 (SRE) to join our Infrastructure & Reliability Engineering team. This role sits at the center of platform resilience—ensuring high availability, performance, recoverability, and operational maturity across JumpCloud’s production systems.

This is not a traditional operations role.

Our SREs are engineers first: designing automation, building observability frameworks, defining reliability standards, and reducing operational toil through code. You will build and scale cloud-native infrastructure, participate in incident management, and implement reliability best practices across our directory platform and microservices.