Southbound Dispatcher

Job Summary We are seeking an experienced, reliable, and proactive Southbound Freight Dispatcher to join our team in Laredo, TX.

Minimum 1 year of freight dispatching experience is REQUIRED. Southbound/Mexico freight experience is strongly preferred.

The ideal candidate must have strong communication and organizational skills, a sense of urgency, and the ability to follow up and resolve issues independently in a fast-paced transportation environment.

Responsibilities

• Coordinate and monitor Southbound freight loads from pickup through delivery.
• Communicate directly with drivers, carriers, customers, and internal staff.
• Track and trace shipments and provide timely status updates.
• Coordinate pickup and delivery appointments.
• Follow up on delays, missed appointments, and other transportation issues.
• Request and maintain PODs and required shipment documentation.
• Accurately update load information and shipment status in the system.
• Maintain clear and professional communication with customers and carriers.
• Follow up on pending issues until completely resolved.
• Assist with other dispatch and transportation-related duties as needed.

Requirements

• Minimum 1 year of freight dispatching experience REQUIRED.
• Southbound/Mexico freight experience strongly preferred.
• Experience communicating directly with drivers and carriers.
• Strong tracking, follow-up, and problem-solving skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong computer and data-entry skills.
• Dependable, punctual, and organized.
• Ability to work independently with minimal supervision.
• Bilingual English/Spanish preferred.

We are looking for someone who takes ownership of their work, shows initiative, follows through, and can resolve day-to-day dispatch issues without constant supervision.

Experience:

• Freight dispatching: 1 year (Required)

Work

Location

In person