Staff Engineer, Field Service (R6120)

Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube.

Job Description:

At Shield AI, we are developing autonomy solutions that enhance mission effectiveness and operational decision-making. Our Vision Systems / Hivemind Vision portfolio applies computer vision and AI/ML technologies to help defense, government, and commercial customers gain actionable information from optical sensors.

As a Vision Systems Demonstration & Training Specialist on the demonstration and training team, you will support customer demonstrations, operator training, and operational adoption across the portfolio. Working closely with product management, engineering, and business development, you will help customers understand, evaluate, and effectively employ our capabilities.

This role requires operational credibility, technical fluency, and a strong instinct for teaching and customer engagement. The ideal candidate understands the demands facing sensor operators and intelligence teams—including real-time workload, competing mission priorities, and the challenges of integrating multiple sensors and information sources—and brings that perspective to every demonstration, training event, and customer interaction.