Technical Account Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Account Manager based in India.

This is a senior customer-facing role focused on building trusted technical partnerships with premium support accounts. You will act as a strategic advisor, connecting customer business needs with product capabilities and technical solutions. The role combines account management, technical support, project coordination, escalation management, and customer success.

You will work across internal and external stakeholders to resolve complex issues and maintain strong customer relationships. You will also help customers maximize the value of their technology investments while driving product adoption and software upgrades. The position offers broad exposure to enterprise software, insurance technology, and cross-functional delivery.

Occasional work outside standard hours may be required for critical incidents and high-priority customer needs.