Technical Customer Success Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Customer Success Manager based in United Kingdom.

Join a fast-growing, international team developing data products that help businesses build and scale innovative solutions. As a Technical Customer Success Manager, you will manage the entire customer journey for API and data product clients, from onboarding and integration to adoption, renewals, and expansion.

You will act as a strategic partner, helping customers understand how to use technical solutions effectively and achieve measurable business outcomes. Working closely with Product, Sales, Support, Engineering, and Marketing, you will translate customer needs into actionable improvements and growth opportunities.

This role combines technical curiosity, relationship management, and commercial ownership in a remote-first environment. You will have the autonomy to shape customer success practices and contribute directly to the growth of an important business area.