UX Designer

About The Company

Ivans, a division of Applied Systems, is a leading innovator in insurance technology, dedicated to transforming the way insurance agencies and brokers operate. With a focus on cloud-based solutions and AI-powered platforms, Ivans delivers cutting-edge software that enhances efficiency, accuracy, and user experience across the insurance industry.

Serving thousands of agencies and brokers worldwide, the company is committed to redefining modern insurance processes through rapid development and strategic innovation. Backed by over 40 years of expertise, Ivans fosters a collaborative, inclusive, and growth-oriented environment where technological advancement meets real-world impact.

About The Role

We are seeking a highly skilled Lead UX Designer to join our Ivans UX team. This role is pivotal in designing complex, multi-step workflows that are used repeatedly by insurance agents, with the goal of reducing time, minimizing friction, and decreasing errors.

The Lead UX Designer will play a strategic role in shaping the direction of major initiatives, providing product vision and leadership across cross-functional teams.

The ideal candidate will have extensive experience in B2B interaction design, particularly in high-volume, multi-step processes, and will be responsible for creating scalable information architectures, interaction models, and visual standards that align with business objectives and user needs.

This position offers the opportunity to influence the future of insurance technology on a global scale, working remotely within the US and Canada.

Qualifications

• 7+ years of experience in UX or product design, with a minimum of 2 years in a leadership or strategic role
• Bachelor’s or advanced degree in Design, Human-Computer Interaction (HCI), or a related discipline, or equivalent senior experience
• Proven success leading large-scale design efforts with measurable business and user impact
• Strong portfolio demonstrating leadership across complex, shipped digital products
• Deep expertise in user research, design systems, and interaction modeling
• Proficiency with design and collaboration tools such as Figma, Miro, etc.
• Exceptional facilitation, communication, and stakeholder management skills
• Knowledge of technical constraints and development workflows, with an ability to collaborate effectively with engineering teams
• Experience working across multiple product domains and stakeholder groups
• Ability to navigate ambiguity and adapt to shifting priorities

Responsibilities

• Define and implement UX strategies and frameworks for multi-team initiatives aligned with product and business roadmaps
• Lead planning sessions to establish scope, timelines, and success metrics across disciplines
• Shape research agendas, synthesize insights, and translate findings into actionable design improvements
• Create scalable information architecture frameworks and validate navigation through iterative testing
• Design system-level interaction models that promote consistency and reusability across products
• Develop and maintain visual standards, ensuring alignment with brand and system coherence
• Oversee design delivery, quality assurance, and usability validation processes
• Collaborate with engineering to improve design handoff tools and streamline implementation
• Facilitate high-impact design workshops and cross-disciplinary planning sessions to build alignment
• Craft compelling storytelling and design narratives to communicate vision and inspire teams and stakeholders
• Mentor and coach team members to enhance design skills, strategic thinking, and problem-solving capabilities
• Ensure design consistency and quality across large product areas through system thinking and leadership

Benefits

• Comprehensive medical, dental, and vision insurance coverage
• Generous holiday and vacation time to promote work-life balance
• Health and wellness days to support mental and physical well-being
• A dedicated day off for your birthday
• Competitive salary range of $120,000 to $165,000 USD, with potential for additional bonus or incentive plans depending on role and performance
• Supportive, inclusive, and growth-oriented work environment
• Opportunities for professional development and continuous learning
• Remote work flexibility within the US and Canada

Equal Opportunity

Applied Systems is committed to fostering a diverse and inclusive workplace. We are proud to be an Equal Employment Opportunity Employer. We do not discriminate based on race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, or any other protected class. We believe that a diverse team enhances innovation and drives success, and we welcome candidates from all backgrounds to apply. Our hiring process is designed to be fair and equitable, ensuring equal opportunity for all qualified applicants.