Analista de Suporte e Dados

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Analista de Suporte e Dados based in Brazil.

Role Overview

We are looking for a detail-oriented and analytical professional to join a dynamic team focused on technical support, data analysis, and customer service excellence.

In this role, you will troubleshoot medium- and high-complexity technical issues across customer incentive platforms while ensuring timely and effective resolutions.

You will extract, process, and validate data to support campaign operations, performance reporting, and informed business decisions.

Using tools such as Excel, SQL, and Power BI, you will develop reports and dashboards that provide reliable, actionable insights.

You will collaborate with internal teams to validate campaign results, identify data inconsistencies, and improve operational efficiency.

This is an opportunity to combine technical problem-solving, data expertise, and customer-focused communication in a fast-paced technology environment.

The position is fully remote, offering opportunities for professional development, structured feedback, and long-term career growth.